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Welcome to Transit Tours

 

Join us on a journey through the inner workings of Transit, from the innovative technology we use to the talented individuals who make our company what it is today. The tours take you to our new fulfillment center, giving you a behind-the-scenes look at how orders are processed and delivered.

You must register with the form above in order to book your tour. The tour is offered in French and/or English. For the moment, only our fulfillment center at Lévis (Quebec) is available for the in-person tours.

A look behind the scenes

 

When you think of an auto parts warehouse, you surely are not thinking of a vast clean building, very well lit, heated by geothermal energy with dozens of red robots that bring thousands of products over hundreds of meters of conveyor belts before being packed and shipped. All this in less than 20 minutes after the order was passed.

Transit fulfillment center is as large as 3 football fields and holds thousands of different products. On the tour, you’ll see firsthand how the items ordered make their way from Transit to our customers. It’s a seamless combination of human effort and advanced technology that allows us to deliver orders promptly and efficiently to customers all across North America.

Innovative technology

 

Transit has always been a forward thinker in terms of equipment to optimize its operations and facilitate the daily life of its teams. During the tour, you’ll also have the opportunity to see our brand new AutoStore robots in action and learn how they streamline a part of our fulfillment process.

 

These robots not only make the work easier for their human partners by reducing the distance they need to travel and the effort they have to deploy, but they also enhance the shopping experience for our clients by allowing us to store more inventory and process orders more quickly. We did not implement these robots to replace human jobs but to allow us to put our talented individuals on value-added tasks like service and support – where no robot can be as good as a human.

Meet the Team Transit

 

On the tour, you’ll have the opportunity to meet the individuals working to fulfill clients orders. You will have a quick overview of how it feels to be part of the tight-knit Team Transit.

Things to know before you visit

Length of the visit

Arrive Early

Dress code

Visitor Registration Required

Children

Language

Accessibility

Service Animals

Items allowed during the visit

Frequently Asked Questions

How long is the tour?

In-person tours last 45 to 60 minutes, depending on walking speed and questions from visitors. Please note that you will have to walk 1 km throughout the visit, including stairs, so bring comfortable shoes!

How much does the tour cost?

All tours are free.

How do I sign up for a tour?

Just click here. And fill out the form and choose the time that suits you.

What will we see?

You will be able to visit the entire head office in Levis!, which includes the Warehouse, Automation system AutoStore, offices, showroom, cafeteria, garage and even the car wash.

Do you have any facilities available for people with reduced mobility?

Unfortunately this building does not have any elevators so it is not possible for the mobility challenged to visit at this time.

Where do I go when I arrive for the tour?

Our address is 1100 Jean-Marchand Street in Lévis.  You can park in the visitors reserved spaces and then enter through the sliding door identified as EXPEDITION located on the east side.  You will be greeted and directed to the showroom where our President Stephan Guay will meet you to begin the tour of the premises.