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IT Technician

Full-time, day job

Being the daily hero of our #TeamTransit thanks to your problem-solving skills, your sense of organization and your desire to offer excellent service to users interest you? Taking part in the improvement of the IT infrastructure of a growing Quebec company in collaboration with a team of network administrators speaks to you? We have THAT opportunity for you!

Your mission in the team?

Ensure the proper functioning of the company’s IT systems, branches and network while ensuring the quality and continuity of IT services.

Responsibilities:

    • Thanks to the ticketing tool, be the first responder for all requests concerning IT equipment and tools:
      • Analyze requests.
      • Assign requests to the right resources (network administrators, programmers, etc).
      • Fix support requests within his area of ​​expertise.
    • Ensure workstations are kept up to date.
    • Assemble, install, maintain, configure, evaluate, and test computer, office automation and telephony equipment.
    • Perform technical work on software. If necessary, contact suppliers.
    • Give access to users.
    • Develop and update procedures.
    • In collaboration with network administrators, participate in the evolution of the IT infrastructure.

What’s in it for you:

    • Schedule of 37.5 hours/week.
    • Flexible schedule.
    • On-site at the head office in Levis with the possibility of teleworking occasionally.
    • Work-family balance.
    • Group insurance.
    • Group RRSP with employer participation.
    • Floating holidays.
    • Continuous training.
    • Sports allowance.
    • Training room with shower.
    • Employee discounts on products sold by Transit.
    • Mechanical workshop on site offering services at low prices.
    • Social club.

You are curious? We like that! Here is what we work with:

    • Windows 10, Suite Office 365, Office 2013.
    • Exchange, Azure, ScreenConnect.
    • Fortinet.
    • Juniper, Nimble, Cisco USC Mini, ARUBA.
    • VMWare, Windows Server 2012-2019, Linux, Infor OS.
    • Veeam, Zoom Phone.
    • Freshdesk.
    • Motorola MC33/Stagenow.

Sought profile:

    • College Degree in computer science, network administration or equivalent.
    • At least 3 years of experience in IT support.
    • Being a team player that has good collaboration and customer service skills.
    • Being thorough, organized, able to work independently and at a fast pace.
    • Can solve problems with a certain level of complexity.
    • Bilingualism required (French, English) due to the need of oral and written communication with unilingual French or English-speaking collaborators.

Why choose Transit?

To join a close-knit team and evolve in a growing Quebec company! We rely on a collaborative approach based on the initiative and involvement of every member of our team. Working with us means that you will have challenges that match your ambitions!

 

Transit is currently the largest wholesale distribution warehouse for automotive parts in Eastern Canada. If you are looking to fulfill your potential and are willing to help us achieve our most ambitious goals, don’t wait! Come join our #TeamTransit!

Your reality is our starting point.

Apply now!

Gabrielle Thibault

Talent recruiter and integrator

The one that works for you!

Need answers? Ask Gabrielle!